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Résolution du Sujet: Répondu
3 sujets de 1 à 3 (sur un total de 3)
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  • #172169
    Répondu
    Luc RELIGIEUXLuc RELIGIEUX
    Participant

    Bonjour,

    En rattrapage de comptabilité depuis ce matin, je rencontre un crash après chaque impression de l’état de la paie sur Mac OS Ventura 13.2.1

    Rapport de bug :

    ————————————-
    Translated Report (Full Report Below)
    ————————————-
    Process:               coolpaie [3461]
    Path:                  /Applications/coolpaie/coolpaie.app/Contents/MacOS/coolpaie
    Identifier:            com.coolpaie.coolpaie
    Version:               4.0.0.8.290 (4.0.0.3.8290)
    Code Type:             X86-64 (Native)
    Parent Process:        launchd [1]
    User ID:               501
    Date/Time:             2023-03-23 14:03:15.6912 +0100
    OS Version:            macOS 13.2.1 (22D68)
    Report Version:        12
    Bridge OS Version:     7.2 (20P3045)
    Anonymous UUID:        7D8DA757-8CC3-2C8A-9EF2-DDFA4F623EE9
    Time Awake Since Boot: 13000 seconds
    System Integrity Protection: enabled
    Crashed Thread:        0  Dispatch queue: com.apple.main-thread
    Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes:       KERN_INVALID_ADDRESS at 0x000020a800000000
    Exception Codes:       0x0000000000000001, 0x000020a800000000
    Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
    Terminating Process:   exc handler [3461]
    VM Region Info: 0x20a800000000 is not in any region.  Bytes after previous region: 35893041692673  Bytes before following region: 69647189671936
          REGION TYPE                    START – END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
          VM_ALLOCATE (reserved)      2f8000000-300000000    [128.0M] rw-/rw- SM=NUL  …(unallocated)
    —>  GAP OF 0x5ffd00000000 BYTES
          MALLOC_NANO              600000000000-600008000000 [128.0M] rw-/rwx SM=PRV
    Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
    0   ???                              0x20a800000000 ???
    1   AppKit                            0x7ff816aafc33 -[NSConcretePrintOperation _finishModalOperation] + 331
    2   AppKit                            0x7ff8170e32e1 NSWindowEndWindowModalSession + 435
    3   Foundation                        0x7ff8144bb190 __NSThreadPerformPerform + 177
    4   CoreFoundation                    0x7ff813640b78 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
    5   CoreFoundation                    0x7ff813640b27 __CFRunLoopDoSource0 + 157
    6   CoreFoundation                    0x7ff813640901 __CFRunLoopDoSources0 + 212
    7   CoreFoundation                    0x7ff81363f57b __CFRunLoopRun + 929
    8   CoreFoundation                    0x7ff81363eb60 CFRunLoopRunSpecific + 560
    9   HIToolbox                        0x7ff81cf8c766 RunCurrentEventLoopInMode + 292
    10  HIToolbox                        0x7ff81cf8c576 ReceiveNextEventCommon + 679
    11  HIToolbox                        0x7ff81cf8c2b3 _BlockUntilNextEventMatchingListInModeWithFilter + 70
    12  AppKit                            0x7ff81678f2f3 _DPSNextEvent + 909
    13  AppKit                            0x7ff81678e174 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1219
    14  XojoFramework                       0x111d845ea 0x111ca2000 + 927210
    15  XojoFramework                       0x111d8462e 0x111ca2000 + 927278
    16  coolpaie                             0x108981145 Application._CallFunctionWithExceptionHandling%%o<Application>p + 181
    17  XojoFramework                       0x111f0a64f CallFunctionWithExceptionHandling(void (*)()) + 254
    18  XojoFramework                       0x111d845a0 0x111ca2000 + 927136
    19  AppKit                            0x7ff8167807b7 -[NSApplication run] + 586
    20  XojoFramework                       0x111f08f75 RuntimeRun + 44
    21  coolpaie                             0x108ae4463 REALbasic._RuntimeRun + 19
    22  coolpaie                             0x10fba16e8 _Main + 536
    23  coolpaie                             0x10fb929e3 main + 19
    24  dyld                              0x7ff813232310 start + 2432
    Thread 1:: com.apple.NSEventThread
    0   libsystem_kernel.dylib            0x7ff8135265c2 mach_msg2_trap + 10
    1   libsystem_kernel.dylib            0x7ff813534604 mach_msg2_internal + 82
    2   libsystem_kernel.dylib            0x7ff81352d635 mach_msg_overwrite + 723
    3   libsystem_kernel.dylib            0x7ff8135268a8 mach_msg + 19
    4   CoreFoundation                    0x7ff813640cbe __CFRunLoopServiceMachPort + 145
    5   CoreFoundation                    0x7ff81363f72a __CFRunLoopRun + 1360
    6   CoreFoundation                    0x7ff81363eb60 CFRunLoopRunSpecific + 560
    7   AppKit                            0x7ff8168f0179 _NSEventThread + 132
    8   libsystem_pthread.dylib          0x7ff813565259 _pthread_start + 125
    9   libsystem_pthread.dylib          0x7ff813560c7b thread_start + 15
    Thread 2:: JavaScriptCore libpas scavenger
    0   libsystem_kernel.dylib            0x7ff81352911a __psynch_cvwait + 10
    1   libsystem_pthread.dylib          0x7ff8135657e1 _pthread_cond_wait + 1243
    2   JavaScriptCore                    0x7ff82d3defb5 scavenger_thread_main + 1509
    3   libsystem_pthread.dylib          0x7ff813565259 _pthread_start + 125
    4   libsystem_pthread.dylib          0x7ff813560c7b thread_start + 15
    Thread 3:: com.apple.coreanimation.render-server
    0   libsystem_kernel.dylib            0x7ff8135265c2 mach_msg2_trap + 10
    1   libsystem_kernel.dylib            0x7ff813534604 mach_msg2_internal + 82
    2   libsystem_kernel.dylib            0x7ff81352d635 mach_msg_overwrite + 723
    3   libsystem_kernel.dylib            0x7ff8135268a8 mach_msg + 19
    4   QuartzCore                        0x7ff81b132ac1 CA::Render::Server::server_thread(void*) + 534
    5   QuartzCore                        0x7ff81b1328a4 thread_fun(void*) + 25
    6   libsystem_pthread.dylib          0x7ff813565259 _pthread_start + 125
    7   libsystem_pthread.dylib          0x7ff813560c7b thread_start + 15
    Thread 4:
    0   libsystem_pthread.dylib          0x7ff813560c58 start_wqthread + 0
    Thread 5:
    0   libsystem_pthread.dylib          0x7ff813560c58 start_wqthread + 0
    Thread 6:
    0   libsystem_pthread.dylib          0x7ff813560c58 start_wqthread + 0
    Thread 7:
    0   libsystem_kernel.dylib            0x7ff81352911a __psynch_cvwait + 10
    1   libsystem_pthread.dylib          0x7ff8135657e1 _pthread_cond_wait + 1243
    2   Foundation                        0x7ff814a97268 -[_NSThreadPerformInfo wait] + 63
    3   Foundation                        0x7ff81448a7ae -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 450
    4   Foundation                        0x7ff81448a48c -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 124
    5   AppKit                            0x7ff816ea4c16 -[NSConcretePrintOperation _continueModalOperationToTheEnd:] + 300
    6   Foundation                        0x7ff8144943bc __NSThread__start__ + 1009
    7   libsystem_pthread.dylib          0x7ff813565259 _pthread_start + 125
    8   libsystem_pthread.dylib          0x7ff813560c7b thread_start + 15
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x000020a800000000  rbx: 0x00007fd49ff30320  rcx: 0x00007ff7b7866f00  rdx: 0x0000000000000000
      rdi: 0x00007fd4a6954978  rsi: 0x0000000000000008  rbp: 0x00007ff7b7867040  rsp: 0x00007ff7b7867008
       r8: 0x00007ffffffffff8   r9: 0x8000000000000000  r10: 0x0000600003ba7602  r11: 0x00007ff816b3b099
      r12: 0x00000000000000a8  r13: 0x00007ff8131f6e00  r14: 0x0000000000000001  r15: 0x00007ff83357fd01
      rip: 0x000020a800000000  rfl: 0x0000000000010206  cr2: 0x000020a800000000
    Logical CPU:     2
    Error Code:      0x00000014 (no mapping for user instruction read)
    Trap Number:     14
    Binary Images:
                   0x0 – 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
        0x7ff816751000 –     0x7ff817759ff2 com.apple.AppKit (6.9) <540cedfd-5a35-3f35-8953-dcb7c4834eb5> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
        0x7ff81443c000 –     0x7ff814e4dff6 com.apple.Foundation (6.9) <a58576df-7109-3a13-a338-617f135ce8a8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7ff8135c1000 –     0x7ff813a5afef com.apple.CoreFoundation (6.9) <c2615780-0140-315c-a455-7e03bb22d3d6> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
        0x7ff81cf5d000 –     0x7ff81d254ffd com.apple.HIToolbox (2.1.1) <7bf47984-29cb-319e-a6da-0884d158f96a> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
           0x111ca2000 –        0x112029fff com.xojo.XojoFramework (1.0) <9a25a9c8-c6f8-35f0-bb22-cb99b2751dff> /Applications/coolpaie/coolpaie.app/Contents/Frameworks/XojoFramework.framework/Versions/A/XojoFramework
           0x108697000 –        0x11036cfff com.coolpaie.coolpaie (4.0.0.8.290) <e4449836-11e9-3c12-9c98-ceee3d553995> /Applications/coolpaie/coolpaie.app/Contents/MacOS/coolpaie
        0x7ff81322c000 –     0x7ff8132c0caf dyld (*) <bba77709-6cad-3592-ab03-09d0f7b8610e> /usr/lib/dyld
        0x7ff813525000 –     0x7ff81355eff7 libsystem_kernel.dylib (*) <87ff381c-4d30-3087-bab7-a5a53d232c00> /usr/lib/system/libsystem_kernel.dylib
        0x7ff81355f000 –     0x7ff81356aff7 libsystem_pthread.dylib (*) <3bd433d4-15bd-3add-a612-95e4d3b20719> /usr/lib/system/libsystem_pthread.dylib
        0x7ff82d15d000 –     0x7ff82e794ff3 com.apple.JavaScriptCore (18614) <08fcb80b-75e2-3b5d-b4cd-8acac4900a63> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
        0x7ff81b0ea000 –     0x7ff81b43cff3 com.apple.QuartzCore (1.11) <c24311d4-71c0-372c-869c-b3c4961a4174> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=953.1M resident=0K(0%) swapped_out_or_unallocated=953.1M(100%)
    Writable regions: Total=4.9G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=4.9G(100%)
                                    VIRTUAL   REGION
    REGION TYPE                        SIZE    COUNT (non-coalesced)
    ===========                     =======  =======
    Accelerate framework               512K        4
    Activity Tracing                   256K        1
    CG backing stores                 2160K        4
    CG image                           952K       52
    CG raster data                    9448K       69
    ColorSync                          252K       29
    CoreAnimation                     15.3M      242
    CoreGraphics                        24K        4
    CoreImage                           16K        1
    CoreUI image data                 3848K       56
    Foundation                          48K        2
    IOKit                             7940K        1
    Image IO                             4K        1
    Kernel Alloc Once                    8K        1
    MALLOC                           273.5M      137
    MALLOC guard page                   48K       12
    MALLOC_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)
    STACK GUARD                       56.0M        8
    Stack                             12.1M        8
    VM_ALLOCATE                         84K       13
    VM_ALLOCATE (reserved)             4.0G        1         reserved VM address space (unallocated)
    WebKit Malloc                    192.0M        6
    __CTF                               756        1
    __DATA                            37.6M      613
    __DATA_CONST                      39.7M      373
    __DATA_DIRTY                      1790K      219
    __FONT_DATA                        2352        1
    __GLSLBUILTINS                    5174K        1
    __LINKEDIT                       198.8M       53
    __OBJC_RO                         65.5M        1
    __OBJC_RW                         1989K        2
    __TEXT                           754.3M      631
    __XOJO                             184K        1
    dyld private memory               2304K        3
    mapped file                      347.3M       99
    shared memory                      828K       29
    ===========                     =======  =======
    TOTAL                              6.4G     2680
    TOTAL, minus reserved VM space     2.0G     2680
    ———–
    Full Report
    ———–
    {“app_name”:”coolpaie”,”timestamp”:”2023-03-23 14:03:16.00 +0100″,”app_version”:”4.0.0.8.290″,”slice_uuid”:”e4449836-11e9-3c12-9c98-ceee3d553995″,”build_version”:”4.0.0.3.8290″,”platform”:1,”bundleID”:”com.coolpaie.coolpaie”,”share_with_app_devs”:0,”is_first_party”:0,”bug_type”:”309″,”os_version”:”macOS 13.2.1 (22D68)”,”roots_installed”:0,”name”:”coolpaie”,”incident_id”:”C51E1638-BBAB-4C5C-B658-253CDB1B0B5F”}
    {
      “uptime” : 13000,
      “procRole” : “Foreground”,
      “version” : 2,
      “userID” : 501,
      “deployVersion” : 210,
      “modelCode” : “MacBookPro15,2”,
      “coalitionID” : 1254,
      “osVersion” : {
        “train” : “macOS 13.2.1”,
        “build” : “22D68”,
        “releaseType” : “User”
      },
      “captureTime” : “2023-03-23 14:03:15.6912 +0100”,
      “incident” : “C51E1638-BBAB-4C5C-B658-253CDB1B0B5F”,
      “pid” : 3461,
      “cpuType” : “X86-64”,
      “roots_installed” : 0,
      “bug_type” : “309”,
      “procLaunch” : “2023-03-23 13:56:57.6742 +0100”,
      “procStartAbsTime” : 12772221375105,
      “procExitAbsTime” : 13150235874466,
      “procName” : “coolpaie”,
      “procPath” : “\/Applications\/coolpaie\/coolpaie.app\/Contents\/MacOS\/coolpaie”,
      “bundleInfo” : {“CFBundleShortVersionString”:”4.0.0.8.290″,”CFBundleVersion”:”4.0.0.3.8290″,”CFBundleIdentifier”:”com.coolpaie.coolpaie”},
      “storeInfo” : {“deviceIdentifierForVendor”:”8578EC6C-2DBB-5507-90D1-7DC19C7C0056″,”thirdParty”:true},
      “parentProc” : “launchd”,
      “parentPid” : 1,
      “coalitionName” : “com.coolpaie.coolpaie”,
      “crashReporterKey” : “7D8DA757-8CC3-2C8A-9EF2-DDFA4F623EE9”,
      “throttleTimeout” : 2147483647,
      “bridgeVersion” : {“build”:”20P3045″,”train”:”7.2″},
      “sip” : “enabled”,
      “vmRegionInfo” : “0x20a800000000 is not in any region.  Bytes after previous region: 35893041692673  Bytes before following region: 69647189671936\n      REGION TYPE                    START – END         [ VSIZE] PRT\/MAX SHRMOD  REGION DETAIL\n      VM_ALLOCATE (reserved)      2f8000000-300000000    [128.0M] rw-\/rw- SM=NUL  …(unallocated)\n—>  GAP OF 0x5ffd00000000 BYTES\n      MALLOC_NANO              600000000000-600008000000 [128.0M] rw-\/rwx SM=PRV  “,
      “exception” : {“codes”:”0x0000000000000001, 0x000020a800000000″,”rawCodes”:[1,35905926594560],”type”:”EXC_BAD_ACCESS”,”signal”:”SIGSEGV”,”subtype”:”KERN_INVALID_ADDRESS at 0x000020a800000000″},
      “termination” : {“flags”:0,”code”:11,”namespace”:”SIGNAL”,”indicator”:”Segmentation fault: 11″,”byProc”:”exc handler”,”byPid”:3461},
      “vmregioninfo” : “0x20a800000000 is not in any region.  Bytes after previous region: 35893041692673  Bytes before following region: 69647189671936\n      REGION TYPE                    START – END         [ VSIZE] PRT\/MAX SHRMOD  REGION DETAIL\n      VM_ALLOCATE (reserved)      2f8000000-300000000    [128.0M] rw-\/rw- SM=NUL  …(unallocated)\n—>  GAP OF 0x5ffd00000000 BYTES\n      MALLOC_NANO              600000000000-600008000000 [128.0M] rw-\/rwx SM=PRV  “,
      “extMods” : {“caller”:{“thread_create”:0,”thread_set_state”:0,”task_for_pid”:0},”system”:{“thread_create”:0,”thread_set_state”:0,”task_for_pid”:0},”targeted”:{“thread_create”:0,”thread_set_state”:0,”task_for_pid”:0},”warnings”:0},
      “faultingThread” : 0,
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setShowsHelp:]”},”rip”:{“value”:35905926594560,”matchesCrashFrame”:1},”rbp”:{“value”:140701912690752},”rsp”:{“value”:140701912690696},”r12″:{“value”:168},”rcx”:{“value”:140701912690432},”flavor”:”x86_THREAD_STATE”,”rdi”:{“value”:140551304595832}},”queue”:”com.apple.main-thread”,”frames”:[{“imageOffset”:35905926594560,”imageIndex”:0},{“imageOffset”:3533875,”symbol”:”-[NSConcretePrintOperation 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    #172177
    Luc RELIGIEUXLuc RELIGIEUX
    Participant

    Le message affiché lors du crash est une fenêtre :

    Runtime Error

    Location: Common/objects.cpp:208
    Condition: eventCount >= hook

    qui propose Continue ou Qui. Quel que soit le choix Coolpaie crash.

    #174817
    Réponse Acceptée
    Anne Sophie CoolpaieAnne Sophie M Coolpaie
    Maître des clés

    Cette réponse résout ma question.

    Bonjour,

    vous veillerez à choisir depuis état de la paie “impression dans le navigateur” depuis lequel vous pourrez faire un clic droit pour imprimer.

    Cordialement,

    Anne Sophie

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