[Luc RELIGIEUX]

Bonjour,

En rattrapage de comptabilité depuis ce matin, je rencontre un crash après chaque impression de l’état de la paie sur Mac OS Ventura 13.2.1

Rapport de bug :

————————————-

Translated Report (Full Report Below)

————————————-

Process:               coolpaie [3461]

Path:                  /Applications/coolpaie/coolpaie.app/Contents/MacOS/coolpaie

Identifier:            com.coolpaie.coolpaie

Version:               4.0.0.8.290 (4.0.0.3.8290)

Code Type:             X86-64 (Native)

Parent Process:        launchd [1]

User ID:               501

Date/Time:             2023-03-23 14:03:15.6912 +0100

OS Version:            macOS 13.2.1 (22D68)

Report Version:        12

Bridge OS Version:     7.2 (20P3045)

Anonymous UUID:        7D8DA757-8CC3-2C8A-9EF2-DDFA4F623EE9

Time Awake Since Boot: 13000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x000020a800000000

Exception Codes:       0x0000000000000001, 0x000020a800000000

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11

Terminating Process:   exc handler [3461]

VM Region Info: 0x20a800000000 is not in any region.  Bytes after previous region: 35893041692673  Bytes before following region: 69647189671936

      REGION TYPE                    START – END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL

      VM_ALLOCATE (reserved)      2f8000000-300000000    [128.0M] rw-/rw- SM=NUL  …(unallocated)

—>  GAP OF 0x5ffd00000000 BYTES

      MALLOC_NANO              600000000000-600008000000 [128.0M] rw-/rwx SM=PRV

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread

0   ???                              0x20a800000000 ???

1   AppKit                            0x7ff816aafc33 -[NSConcretePrintOperation _finishModalOperation] + 331

2   AppKit                            0x7ff8170e32e1 NSWindowEndWindowModalSession + 435

3   Foundation                        0x7ff8144bb190 __NSThreadPerformPerform + 177

4   CoreFoundation                    0x7ff813640b78 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17

5   CoreFoundation                    0x7ff813640b27 __CFRunLoopDoSource0 + 157

6   CoreFoundation                    0x7ff813640901 __CFRunLoopDoSources0 + 212

7   CoreFoundation                    0x7ff81363f57b __CFRunLoopRun + 929

8   CoreFoundation                    0x7ff81363eb60 CFRunLoopRunSpecific + 560

9   HIToolbox                        0x7ff81cf8c766 RunCurrentEventLoopInMode + 292

10  HIToolbox                        0x7ff81cf8c576 ReceiveNextEventCommon + 679

11  HIToolbox                        0x7ff81cf8c2b3 _BlockUntilNextEventMatchingListInModeWithFilter + 70

12  AppKit                            0x7ff81678f2f3 _DPSNextEvent + 909

13  AppKit                            0x7ff81678e174 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1219

14  XojoFramework                       0x111d845ea 0x111ca2000 + 927210

15  XojoFramework                       0x111d8462e 0x111ca2000 + 927278

16  coolpaie                             0x108981145 Application._CallFunctionWithExceptionHandling%%o<Application>p + 181

17  XojoFramework                       0x111f0a64f CallFunctionWithExceptionHandling(void (*)()) + 254

18  XojoFramework                       0x111d845a0 0x111ca2000 + 927136

19  AppKit                            0x7ff8167807b7 -[NSApplication run] + 586

20  XojoFramework                       0x111f08f75 RuntimeRun + 44

21  coolpaie                             0x108ae4463 REALbasic._RuntimeRun + 19

22  coolpaie                             0x10fba16e8 _Main + 536

23  coolpaie                             0x10fb929e3 main + 19

24  dyld                              0x7ff813232310 start + 2432

Thread 1:: com.apple.NSEventThread

0   libsystem_kernel.dylib            0x7ff8135265c2 mach_msg2_trap + 10

1   libsystem_kernel.dylib            0x7ff813534604 mach_msg2_internal + 82

2   libsystem_kernel.dylib            0x7ff81352d635 mach_msg_overwrite + 723

3   libsystem_kernel.dylib            0x7ff8135268a8 mach_msg + 19

4   CoreFoundation                    0x7ff813640cbe __CFRunLoopServiceMachPort + 145

5   CoreFoundation                    0x7ff81363f72a __CFRunLoopRun + 1360

6   CoreFoundation                    0x7ff81363eb60 CFRunLoopRunSpecific + 560

7   AppKit                            0x7ff8168f0179 _NSEventThread + 132

8   libsystem_pthread.dylib          0x7ff813565259 _pthread_start + 125

9   libsystem_pthread.dylib          0x7ff813560c7b thread_start + 15

Thread 2:: JavaScriptCore libpas scavenger

0   libsystem_kernel.dylib            0x7ff81352911a __psynch_cvwait + 10

1   libsystem_pthread.dylib          0x7ff8135657e1 _pthread_cond_wait + 1243

2   JavaScriptCore                    0x7ff82d3defb5 scavenger_thread_main + 1509

3   libsystem_pthread.dylib          0x7ff813565259 _pthread_start + 125

4   libsystem_pthread.dylib          0x7ff813560c7b thread_start + 15

Thread 3:: com.apple.coreanimation.render-server

0   libsystem_kernel.dylib            0x7ff8135265c2 mach_msg2_trap + 10

1   libsystem_kernel.dylib            0x7ff813534604 mach_msg2_internal + 82

2   libsystem_kernel.dylib            0x7ff81352d635 mach_msg_overwrite + 723

3   libsystem_kernel.dylib            0x7ff8135268a8 mach_msg + 19

4   QuartzCore                        0x7ff81b132ac1 CA::Render::Server::server_thread(void*) + 534

5   QuartzCore                        0x7ff81b1328a4 thread_fun(void*) + 25

6   libsystem_pthread.dylib          0x7ff813565259 _pthread_start + 125

7   libsystem_pthread.dylib          0x7ff813560c7b thread_start + 15

Thread 4:

0   libsystem_pthread.dylib          0x7ff813560c58 start_wqthread + 0

Thread 5:

0   libsystem_pthread.dylib          0x7ff813560c58 start_wqthread + 0

Thread 6:

0   libsystem_pthread.dylib          0x7ff813560c58 start_wqthread + 0

Thread 7:

0   libsystem_kernel.dylib            0x7ff81352911a __psynch_cvwait + 10

1   libsystem_pthread.dylib          0x7ff8135657e1 _pthread_cond_wait + 1243

2   Foundation                        0x7ff814a97268 -[_NSThreadPerformInfo wait] + 63

3   Foundation                        0x7ff81448a7ae -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 450

4   Foundation                        0x7ff81448a48c -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 124

5   AppKit                            0x7ff816ea4c16 -[NSConcretePrintOperation _continueModalOperationToTheEnd:] + 300

6   Foundation                        0x7ff8144943bc __NSThread__start__ + 1009

7   libsystem_pthread.dylib          0x7ff813565259 _pthread_start + 125

8   libsystem_pthread.dylib          0x7ff813560c7b thread_start + 15

Thread 0 crashed with X86 Thread State (64-bit):

  rax: 0x000020a800000000  rbx: 0x00007fd49ff30320  rcx: 0x00007ff7b7866f00  rdx: 0x0000000000000000

  rdi: 0x00007fd4a6954978  rsi: 0x0000000000000008  rbp: 0x00007ff7b7867040  rsp: 0x00007ff7b7867008

   r8: 0x00007ffffffffff8   r9: 0x8000000000000000  r10: 0x0000600003ba7602  r11: 0x00007ff816b3b099

  r12: 0x00000000000000a8  r13: 0x00007ff8131f6e00  r14: 0x0000000000000001  r15: 0x00007ff83357fd01

  rip: 0x000020a800000000  rfl: 0x0000000000010206  cr2: 0x000020a800000000

Logical CPU:     2

Error Code:      0x00000014 (no mapping for user instruction read)

Trap Number:     14

Binary Images:

               0x0 – 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

    0x7ff816751000 –     0x7ff817759ff2 com.apple.AppKit (6.9) <540cedfd-5a35-3f35-8953-dcb7c4834eb5> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

    0x7ff81443c000 –     0x7ff814e4dff6 com.apple.Foundation (6.9) <a58576df-7109-3a13-a338-617f135ce8a8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

    0x7ff8135c1000 –     0x7ff813a5afef com.apple.CoreFoundation (6.9) <c2615780-0140-315c-a455-7e03bb22d3d6> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

    0x7ff81cf5d000 –     0x7ff81d254ffd com.apple.HIToolbox (2.1.1) <7bf47984-29cb-319e-a6da-0884d158f96a> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox

       0x111ca2000 –        0x112029fff com.xojo.XojoFramework (1.0) <9a25a9c8-c6f8-35f0-bb22-cb99b2751dff> /Applications/coolpaie/coolpaie.app/Contents/Frameworks/XojoFramework.framework/Versions/A/XojoFramework

       0x108697000 –        0x11036cfff com.coolpaie.coolpaie (4.0.0.8.290) <e4449836-11e9-3c12-9c98-ceee3d553995> /Applications/coolpaie/coolpaie.app/Contents/MacOS/coolpaie

    0x7ff81322c000 –     0x7ff8132c0caf dyld (*) <bba77709-6cad-3592-ab03-09d0f7b8610e> /usr/lib/dyld

    0x7ff813525000 –     0x7ff81355eff7 libsystem_kernel.dylib (*) <87ff381c-4d30-3087-bab7-a5a53d232c00> /usr/lib/system/libsystem_kernel.dylib

    0x7ff81355f000 –     0x7ff81356aff7 libsystem_pthread.dylib (*) <3bd433d4-15bd-3add-a612-95e4d3b20719> /usr/lib/system/libsystem_pthread.dylib

    0x7ff82d15d000 –     0x7ff82e794ff3 com.apple.JavaScriptCore (18614) <08fcb80b-75e2-3b5d-b4cd-8acac4900a63> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore

    0x7ff81b0ea000 –     0x7ff81b43cff3 com.apple.QuartzCore (1.11) <c24311d4-71c0-372c-869c-b3c4961a4174> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

External Modification Summary:

  Calls made by other processes targeting this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

  Calls made by this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

  Calls made by all processes on this machine:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=953.1M resident=0K(0%) swapped_out_or_unallocated=953.1M(100%)

Writable regions: Total=4.9G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=4.9G(100%)

                                VIRTUAL   REGION

REGION TYPE                        SIZE    COUNT (non-coalesced)

===========                     =======  =======

Accelerate framework               512K        4

Activity Tracing                   256K        1

CG backing stores                 2160K        4

CG image                           952K       52

CG raster data                    9448K       69

ColorSync                          252K       29

CoreAnimation                     15.3M      242

CoreGraphics                        24K        4

CoreImage                           16K        1

CoreUI image data                 3848K       56

Foundation                          48K        2

IOKit                             7940K        1

Image IO                             4K        1

Kernel Alloc Once                    8K        1

MALLOC                           273.5M      137

MALLOC guard page                   48K       12

MALLOC_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)

STACK GUARD                       56.0M        8

Stack                             12.1M        8

VM_ALLOCATE                         84K       13

VM_ALLOCATE (reserved)             4.0G        1         reserved VM address space (unallocated)

WebKit Malloc                    192.0M        6

__CTF                               756        1

__DATA                            37.6M      613

__DATA_CONST                      39.7M      373

__DATA_DIRTY                      1790K      219

__FONT_DATA                        2352        1

__GLSLBUILTINS                    5174K        1

__LINKEDIT                       198.8M       53

__OBJC_RO                         65.5M        1

__OBJC_RW                         1989K        2

__TEXT                           754.3M      631

__XOJO                             184K        1

dyld private memory               2304K        3

mapped file                      347.3M       99

shared memory                      828K       29

===========                     =======  =======

TOTAL                              6.4G     2680

TOTAL, minus reserved VM space     2.0G     2680

———–

Full Report

———–

{“app_name”:”coolpaie”,”timestamp”:”2023-03-23 14:03:16.00 +0100″,”app_version”:”4.0.0.8.290″,”slice_uuid”:”e4449836-11e9-3c12-9c98-ceee3d553995″,”build_version”:”4.0.0.3.8290″,”platform”:1,”bundleID”:”com.coolpaie.coolpaie”,”share_with_app_devs”:0,”is_first_party”:0,”bug_type”:”309″,”os_version”:”macOS 13.2.1 (22D68)”,”roots_installed”:0,”name”:”coolpaie”,”incident_id”:”C51E1638-BBAB-4C5C-B658-253CDB1B0B5F”}

{

  “uptime” : 13000,

  “procRole” : “Foreground”,

  “version” : 2,

  “userID” : 501,

  “deployVersion” : 210,

  “modelCode” : “MacBookPro15,2”,

  “coalitionID” : 1254,

  “osVersion” : {

    “train” : “macOS 13.2.1”,

    “build” : “22D68”,

    “releaseType” : “User”

  },

  “captureTime” : “2023-03-23 14:03:15.6912 +0100”,

  “incident” : “C51E1638-BBAB-4C5C-B658-253CDB1B0B5F”,

  “pid” : 3461,

  “cpuType” : “X86-64”,

  “roots_installed” : 0,

  “bug_type” : “309”,

  “procLaunch” : “2023-03-23 13:56:57.6742 +0100”,

  “procStartAbsTime” : 12772221375105,

  “procExitAbsTime” : 13150235874466,

  “procName” : “coolpaie”,

  “procPath” : “\/Applications\/coolpaie\/coolpaie.app\/Contents\/MacOS\/coolpaie”,

  “bundleInfo” : {“CFBundleShortVersionString”:”4.0.0.8.290″,”CFBundleVersion”:”4.0.0.3.8290″,”CFBundleIdentifier”:”com.coolpaie.coolpaie”},

  “storeInfo” : {“deviceIdentifierForVendor”:”8578EC6C-2DBB-5507-90D1-7DC19C7C0056″,”thirdParty”:true},

  “parentProc” : “launchd”,

  “parentPid” : 1,

  “coalitionName” : “com.coolpaie.coolpaie”,

  “crashReporterKey” : “7D8DA757-8CC3-2C8A-9EF2-DDFA4F623EE9”,

  “throttleTimeout” : 2147483647,

  “bridgeVersion” : {“build”:”20P3045″,”train”:”7.2″},

  “sip” : “enabled”,

  “vmRegionInfo” : “0x20a800000000 is not in any region.  Bytes after previous region: 35893041692673  Bytes before following region: 69647189671936\n      REGION TYPE                    START – END         [ VSIZE] PRT\/MAX SHRMOD  REGION DETAIL\n      VM_ALLOCATE (reserved)      2f8000000-300000000    [128.0M] rw-\/rw- SM=NUL  …(unallocated)\n—>  GAP OF 0x5ffd00000000 BYTES\n      MALLOC_NANO              600000000000-600008000000 [128.0M] rw-\/rwx SM=PRV  “,

  “exception” : {“codes”:”0x0000000000000001, 0x000020a800000000″,”rawCodes”:[1,35905926594560],”type”:”EXC_BAD_ACCESS”,”signal”:”SIGSEGV”,”subtype”:”KERN_INVALID_ADDRESS at 0x000020a800000000″},

  “termination” : {“flags”:0,”code”:11,”namespace”:”SIGNAL”,”indicator”:”Segmentation fault: 11″,”byProc”:”exc handler”,”byPid”:3461},

  “vmregioninfo” : “0x20a800000000 is not in any region.  Bytes after previous region: 35893041692673  Bytes before following region: 69647189671936\n      REGION TYPE                    START – END         [ VSIZE] PRT\/MAX SHRMOD  REGION DETAIL\n      VM_ALLOCATE (reserved)      2f8000000-300000000    [128.0M] rw-\/rw- SM=NUL  …(unallocated)\n—>  GAP OF 0x5ffd00000000 BYTES\n      MALLOC_NANO              600000000000-600008000000 [128.0M] rw-\/rwx SM=PRV  “,

  “extMods” : {“caller”:{“thread_create”:0,”thread_set_state”:0,”task_for_pid”:0},”system”:{“thread_create”:0,”thread_set_state”:0,”task_for_pid”:0},”targeted”:{“thread_create”:0,”thread_set_state”:0,”task_for_pid”:0},”warnings”:0},

  “faultingThread” : 0,

  “threads” : [{“triggered”:true,”id”:149622,”threadState”:{“r13”:{“value”:140703449443840,”symbolLocation”:0,”symbol”:”objc_msgSend”},”rax”:{“value”:35905926594560},”rflags”:{“value”:66054},”cpu”:{“value”:2},”r14″:{“value”:1},”rsi”:{“value”:8},”r8″:{“value”:140737488355320},”cr2″:{“value”:35905926594560},”rdx”:{“value”:0},”r10″:{“value”:105553178818050},”r9″:{“value”:9223372036854775808},”r15″:{“value”:140703990021377,”objc-selector”:”,C”},”rbx”:{“value”:140551193297696},”trap”:{“value”:14,”description”:”(no mapping for user instruction read)”},”err”:{“value”:20},”r11″:{“value”:140703509491865,”symbolLocation”:0,”symbol”:”-[NSAlert setShowsHelp:]”},”rip”:{“value”:35905926594560,”matchesCrashFrame”:1},”rbp”:{“value”:140701912690752},”rsp”:{“value”:140701912690696},”r12″:{“value”:168},”rcx”:{“value”:140701912690432},”flavor”:”x86_THREAD_STATE”,”rdi”:{“value”:140551304595832}},”queue”:”com.apple.main-thread”,”frames”:[{“imageOffset”:35905926594560,”imageIndex”:0},{“imageOffset”:3533875,”symbol”:”-[NSConcretePrintOperation _finishModalOperation]”,”symbolLocation”:331,”imageIndex”:1},{“imageOffset”:10035937,”symbol”:”NSWindowEndWindowModalSession”,”symbolLocation”:435,”imageIndex”:1},{“imageOffset”:520592,”symbol”:”__NSThreadPerformPerform”,”symbolLocation”:177,”imageIndex”:2},{“imageOffset”:523128,”symbol”:”__CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__”,”symbolLocation”:17,”imageIndex”:3},{“imageOffset”:523047,”symbol”:”__CFRunLoopDoSource0″,”symbolLocation”:157,”imageIndex”:3},{“imageOffset”:522497,”symbol”:”__CFRunLoopDoSources0″,”symbolLocation”:212,”imageIndex”:3},{“imageOffset”:517499,”symbol”:”__CFRunLoopRun”,”symbolLocation”:929,”imageIndex”:3},{“imageOffset”:514912,”symbol”:”CFRunLoopRunSpecific”,”symbolLocation”:560,”imageIndex”:3},{“imageOffset”:194406,”symbol”:”RunCurrentEventLoopInMode”,”symbolLocation”:292,”imageIndex”:4},{“imageOffset”:193910,”symbol”:”ReceiveNextEventCommon”,”symbolLocation”:679,”imageIndex”:4},{“imageOffset”:193203,”symbol”:”_BlockUntilNextEventMatchingListInModeWithFilter”,”symbolLocation”:70,”imageIndex”:4},{“imageOffset”:254707,”symbol”:”_DPSNextEvent”,”symbolLocation”:909,”imageIndex”:1},{“imageOffset”:250228,”symbol”:”-[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:]”,”symbolLocation”:1219,”imageIndex”:1},{“imageOffset”:927210,”imageIndex”:5},{“imageOffset”:927278,”imageIndex”:5},{“imageOffset”:3055941,”symbol”:”Application._CallFunctionWithExceptionHandling%%o<Application>p”,”symbolLocation”:181,”imageIndex”:6},{“imageOffset”:2524751,”symbol”:”CallFunctionWithExceptionHandling(void (*)())”,”symbolLocation”:254,”imageIndex”:5},{“imageOffset”:927136,”imageIndex”:5},{“imageOffset”:194487,”symbol”:”-[NSApplication 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Model: MacBookPro15,2, BootROM 1916.80.2.0.0 (iBridge: 20.16.3045.0.0,0), 4 processors, Quad-Core Intel Core i5, 2,3 GHz, 8 GB, SMC

Graphics: Intel Iris Plus Graphics 655, Intel Iris Plus Graphics 655, Built-In

Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online

Memory Module: BANK 0/ChannelA-DIMM0, 4 GB, LPDDR3, 2133 MHz, Samsung, K4E6E304EC-EGCG

Memory Module: BANK 2/ChannelB-DIMM0, 4 GB, LPDDR3, 2133 MHz, Samsung, K4E6E304EC-EGCG

AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x7BF), wl0: Dec  1 2022 17:15:41 version 9.30.489.6.32.5.85 FWID 01-c30a5043

Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

USB Device: USB31Bus

USB Device: T2Bus

USB Device: Touch Bar Backlight

USB Device: Touch Bar Display

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Headset

USB Device: Ambient Light Sensor

USB Device: FaceTime HD Camera (Built-in)

USB Device: Apple T2 Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 47.5

Thunderbolt Bus: MacBook Pro, Apple Inc., 47.5

[Luc RELIGIEUX]

Le message affiché lors du crash est une fenêtre :

Runtime Error

Location: Common/objects.cpp:208
Condition: eventCount >= hook

qui propose Continue ou Qui. Quel que soit le choix Coolpaie crash.

[Anne Sophie M Coolpaie]

Cette réponse résout ma question.

Bonjour,

vous veillerez à choisir depuis état de la paie “impression dans le navigateur” depuis lequel vous pourrez faire un clic droit pour imprimer.

Cordialement,

Anne Sophie

[Auteur]

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